Reference

smp168 Privacy Policy For Your Account

Your account details, wallet choices and device access are covered in the smp168 Privacy Policy, so you can understand what we collect before opening an account.

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CONTACT ROUTES

How To Ask About Your Privacy

A clear contact route helps you question a record without explaining your whole account history. From the account support path, tell us the phone or email attached to your profile, the subject of your request and the wallet reference involved, if any. We use those details to locate the correct record while limiting unnecessary disclosure. If you are in Jakarta or elsewhere in Indonesia, use the support contact shown inside your signed-in account, and keep your receipt ready for a faster privacy response.

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Account contact

Use the support contact displayed after sign-in and state whether your request concerns account data, phone verification, a device session or a payment reference. We may ask for an account detail to confirm that the request comes from you before discussing the record.

Wallet record

For DANA, OVO, GoPay or QRIS questions, include the transaction date, method name and receipt reference rather than sending a full wallet password or private security code. This gives our team enough context to locate the relevant entry without expanding the request.

Access concern

If a browser or mobile session looks unfamiliar, contact us through the signed-in account path as soon as possible. We can review the account access event, help secure the session and explain which device details were linked to that event.

HANDLING DETAILS

Six Practical Privacy Commitments

Privacy work is most useful when it matches the steps you take on the site. We separate account identity, wallet references and device events so a support request can be handled with…

Account records

When you open an account, we keep the details needed to identify that account and provide access. Phone verification is tied to the account step, helping us distinguish a genuine sign-in request from an attempt to use another person’s credentials.

Payment references

A DANA, OVO, GoPay or QRIS entry can be connected to an account record for reconciliation and receipt support. We use the reference needed for that purpose, rather than treating a wallet name as permission to inspect unrelated wallet activity.

Cookies

Cookies and similar browser storage can remember a session, preserve security settings and help the account path load correctly. You can manage browser storage through your device settings, although clearing it may require phone verification again at the next sign-in.

Device security

We may record browser type, operating system, session time and security signals when you sign in. These details help us investigate an unfamiliar mobile or desktop session; they are not used to create a separate profile about your activity elsewhere.

Retention period

We retain account, support and payment-reference records only for as long as needed for account operation, security checks, dispute handling or legal duties. When a record no longer serves one of those purposes, our process is to remove or restrict it.

Changes and requests

You can ask us to correct an inaccurate account detail, explain a data use or clarify a retention question through the account contact route. We may verify your identity first, then respond with the action taken or the reason a record must remain.

Privacy Policy Questions For smp168

These answers address the privacy searches most often connected with account creation, wallet records and mobile access. If your situation involves a particular receipt, device or phone-verification event, use the contact path in your signed-in account so we can match the question to the right record. Access remains where local law permits.

The smp168 Privacy Policy covers account details, phone verification, device sessions, cookies, support requests and payment references linked to DANA, OVO, GoPay, QRIS, bank transfer or a virtual account. It also explains retention, security checks, correction requests and policy updates.

Phone verification helps connect a sign-in or account request to the correct account and reduces confusion when access is requested from a new browser. We use the verification step for account security and support handling, not as permission to collect unrelated phone activity.

Yes. The Privacy Policy covers payment references connected with DANA, OVO, GoPay and QRIS, as well as bank transfer and virtual account records. We use the relevant reference to reconcile an account entry, answer a receipt question or investigate a status mismatch.

When you sign in, we may record browser type, operating system, session time and security events. This can apply to a mobile browser or desktop. These details help us identify an unfamiliar session and protect account access, rather than describe activity outside the account.

Use the support contact displayed inside your signed-in account and identify the field that needs correction. Include the account phone or email and a short explanation, but do not send a password or private wallet code. We may verify your identity before changing the record.

We keep account, support, device-security and payment-reference records for as long as needed for account operation, security checks, dispute handling or legal duties. Once a record no longer serves one of those purposes, our process is to remove or restrict it.

Yes. Contact us through the account support route and describe the request, date and record involved. We can explain the action taken, such as correction, restriction or continued retention, and may request account verification before sharing details about the outcome.

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